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Everything you need to run cost-effective, customer-focused & secure contact centres

Syntec (formerly Syntec Telecom) provides a fully integrated suite of telephony and call centre software designed to enable efficient management of all aspects of your call centre and contact centre activities.

Our products include a full range of telephony services as well as contact centre management systems, PCI DSS solutions and marketing analytics capabilities.

We are an Ofcom-regulated network switch operator handling over 80 million calls a year so you can be confident that your calls are in safe hands.

All our products are cloud-based or network-level so they work with your existing telephony systems – no new hardware or capex required.

syntec_cardeasy_elec ResponseTrack
AgentCall offers you a full suite of cloud-based contact centre management solutions for greater efficiency, improved customer service and real-time web-based reporting. Syntec Telecom manages your calls, creating value and controlling costs at network level including line rental; SIP trunks; numbering and IVR; call routing, queuing and recording. With CardEasy your customers enter their card numbers by phone keypad touchtones (DTMF), mid-call with the agent (or IVR), to secure payments & call recordings and de-scope from PCI DSS. ResponseTrack web-to-call tracking and analytics lets you measure your marketing for improved SEO and customer service, sharing caller information with agents via ScreenView.
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Thank you for your interest in all Syntec’s services. If you would like someone to contact you with more information please give us your details and press ‘submit and download’. If you would prefer to download the PDF without giving us your details simply press ‘just download’.

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Thank you for your interest in CardEasy. If you would like someone to contact you with more information please give us your details and press ‘submit and download’. If you would prefer to download the PDF without giving us your details simply press ‘just download’.

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Thank you for your interest in Syntec Telecom. If you would like someone to contact you with more information please give us your details and press ‘submit and download’. If you would prefer to download the PDF without giving us your details simply press ‘just download’.

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Thank you for your interest in ResponseTrack. If you would like someone to contact you with more information please give us your details and press ‘submit and download’. If you would prefer to download the PDF without giving us your details simply press ‘just download’.

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Thank you for your interest in AgentCall. If you would like someone to contact you with more information please give us your details and press ‘submit and download’. If you would prefer to download the PDF without giving us your details simply press ‘just download’.

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