• banner4-04

  • banner3-03

  1. 1
  2. 2
  3. 3
  4. 4

Everything you need to run cost-effective, customer-focused & secure contact centres

Syntec (formerly Syntec Telecom) provides a fully integrated suite of telephony and call centre software designed to enable efficient management of all aspects of your call centre and contact centre activities.

Our products include a full range of telephony services as well as contact centre management systems, PCI DSS solutions and marketing analytics capabilities.

We are an Ofcom-regulated network switch operator handling over 80 million calls a year so you can be confident that your calls are in safe hands.

All our products are cloud-based or network-level so they work with your existing telephony systems – no new hardware or capex required.

AgentCall offers you a full suite of cloud-based contact centre management solutions for greater efficiency, improved customer service and real-time web-based reporting.
Syntec Telecom manages your calls, creating value and controlling costs at network level including line rental; SIP trunks; numbering and IVR; call routing, queuing and recording.
syntec_cardeasy_elecWith CardEasy your customers enter their card numbers by phone keypad touchtones (DTMF), mid-call with the agent (or IVR), to secure payments & call recordings and de-scope from PCI DSS.
ResponseTrackResponseTrack web-to-call tracking and analytics lets you measure your marketing for improved SEO and customer service, sharing caller information with agents via ScreenView.