About us - Company Background

Syntec UK Ltd is an independent UK network operator, providing LCR, NTS, IVR and associated services to clients based primarily in the UK, North America and Europe. Established in 1998, Syntec operates a fully interactive telecoms infrastructure, which has been designed to combine service resilience with flexibility.

Interconnected at multiple points with BT, Your Communications and other major carriers, the Syntec operations centre in West Ealing, London houses multiple switches and platforms, all of which are owned and maintained by the company. Syntec currently switches over 80 million minutes per annum.

Our multiple interconnects, switches and platforms, combined with 24/7 monitoring and remote-enabled diagnostics/configuration, ensure that our in-house engineering team can maintain the delivery of clients traffic all day, every day. Our 24/7 helpline always provides access to an engineer who can take immediate action in response to client needs, and who can deploy any of our resources immediately. If you suddenly need your calls queued and split between two alternative call-centres in the middle of a Bank Holiday, we can, and will, do it, when you need it.

The telecoms industry's capabilities are constantly evolving, as are clients' needs; Syntec is founded on the principle of delivering solutions to clients. So our billing, provisioning, routing, reporting, IVR and messaging systems have all been developed in house, by the engineers who deploy and maintain them. This enables Syntec to develop new facilities and applications in days or weeks, rather than months or years. If you have a need which your current operator cannot meet, contact us and test out our can-do attitude.