Services - Inbound call services

Syntec offers a massive choice of number ranges and inbound call services which enable our clients to monitor and control their inbound calls to optimise the caller experience, boost brand values and maximise revenue. Syntec offers competitive rates for delivery of inbound calls to clients whatever their location - throughout the UK and literally anywhere else in the world.

Monitor Your Calls 
Our online call reports allow you to monitor - in real time - the number of calls you are receiving, the length of these calls, which areas the calls are coming from and how (or whether) these calls are answered.


Please see below an example of our web interface call reporting tool:

Optimise Response
With a portfolio of numbers you can measure the relative effectiveness of different media and optimise the response you get from your promotional spend. 

Take Control 
Using our web interface, you can route the Syntec number dialled by your customers to target any destination telephone number, and change the terminating number to meet your business requirements.

Online Number Routing (user name and password protected) - is part of the standard Syntec inbound call services package. Lead Time Straightforward translation services are usually live within 24 hours of receipt of order.