Syntec operates continuous monitoring systems 24/7, ensuring that engineers are alerted to any abnormal conditions in the Syntec infrastructure. All critical equipment is remotely accessible and spares are held on-site for all critical equipment. On-switch divert-on-fail routing enables us to design backup routing plans for any client which will deliver traffic not only by alternative routes, but also to alternative locations, to maximise the availability of traffic to the client.
We have suffered no major failure since the switches were commissioned and only one service interruption in the last year, which lasted 1.5 minutes. We are currently switching some 80 million minutes per annum.
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