Automated copy house

Processing secure ACH payments with CardEasy

Firstly, what is an ACH payment? An ACH (Automated Clearing House) payment is a type of electronic bank-to-bank payment commonly used in the United States for processing low-value domestic transactions. ACH offers a simple way for customers to schedule recurring payments – think monthly insurance premium payments, utility bills, and other similar payments. ACH payments […]

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Peter with a fish

‘Syntec Team’ blog series – Peter O’Mara

Welcome to the second of our ‘Syntec Team’ blog series. Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team of experts. In […]

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Photo of Grainne O'Dowd

‘Syntec Team’ blog series – Grainne O’Dowd

Welcome to the first in our new ‘Syntec Team’ blog series.  Our team is at the core of everything that we do and plays a vital role in ensuring that each and every customer receives the highest level of service and support.   Each month we will bring you an interview with one of our team […]

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Hacker with laptop wearing mask

10 Common Cyber Security Myths

October is Cyber Security Awareness month and here at Syntec we thought this would be a good opportunity to dispel some of the common myths that currently exist around cyber security. Believing in these myths only makes it easier for scammers to gain access to our personal and financial information. Knowing that these are not […]

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Enabling secure payment via social media channels

Over the last decade, social media has become one of the most important channels through which customers interact with brands. Social networks are a vital and integral part of the way in which brands and organizations communicate with customers and, in many cases, sell to them. Ecommerce is also no longer something that only happens […]

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Secure card payment using automatic speech recognition (ASR)

  Advances in voice recognition technology have changed the way we can now search the internet, as well as how we interact with smart devices in our homes. Consumers are increasingly familiar with such technology, no longer just as a novelty (such as asking Alexa to tell a joke) but as a core part of […]

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Padlocked credit card

Top ten benefits of using CardEasy

  CardEasy is our award-winning, PCI DSS compliance solution used by contact centers to reduce risk, compliance burden and cost related to the handling of card payments either ‘over the phone’ or using any digital channel. What are the benefits it can provide your business? The world is an ever-changing place and recently we have […]

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Enabling secure and PCI-compliant online payments via web chat

There’s been a big rise in consumers using online chat to interact with organizations recently. Superoffice suggests that as many as 41% of consumers now expect live chat to be offered on an organization’s website. Indeed, there’s evidence that consumers prefer live chat to other digital contact center channels, with 46% of customers stating a […]

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