Syntec Blog

The PCI SSC issues new guidelines for telephone-based payment card data protection

The global Payment Card Industry Security Standards Council (PCI SSC), of which Syntec is a participating member organization, has just published its most important guidance on payment card data security in call centers and contact centers since 2011. Entitled ‘Protecting Telephone-Based Payment Card Data’, this brings up to date their guidance on how merchants should […]

Read more

Expert insight: Juergen Tolksdorf, Senior Director, Innovation Management, Genesys

Juergen Tolksdorf is Senior Director, Innovation Management, Genesys Could you start off by telling me a little bit about your background, what your role is your involvement currently in the payment security field? I’m responsible for managing the ISV and Technology Alliance Partners with Genesys worldwide. Basically, I’m managing the vendor relations and most of […]

Read more

Expert insights: Carlos Moreno Tobon

Carlos Moreno Tobon was a payment card and fraud analyst at Locus Telecommunications until recently. Would you mind starting off by telling us a little bit about your background?  We’re a prepaid telecommunications provider based in the United States, operating under the prepaid model which is very popular in Europe and South America, but really not very popular in the […]

Read more

Expert insights: Alex Pezold, co-founder of TokenEx

Alex Pezold is co-founder of TokenEx and is an expert in risk management, compliance, data security, network security and tokenization as well as being a certified QSA. Could you give us a little bit of background about TokenEx and the work you’ve done with Syntec? Sure. TokenEx is a data protection platform. Our core technologies are […]

Read more

Data protection hots up in Europe, the USA and now Australia

Data protection is indeed a hot topic at the moment.  GDPR raises the temperature significantly in the UK and the rest of Europe from May this year, whilst similar legislation is in effect in the USA and was recently introduced in Australia too.  All but two states in America require organizations to notify individuals of […]

Read more