Cloud-gazing – research into the future of contact centers

This video presents the results of a survey of 50 IT decision-makers at UK contact centers. In it you’ll learn about why cloud solutions matter to today’s contact centers, the benefits of using cloud systems, how cloud technology works, potential problems you might encounter when moving to a cloud-based system and the questions you should ask any supplier of cloud-based technology.

Facebooktwitterlinkedinmailby feather
Comments are closed.