Missed call alerts

Missed calls mean lost business and wasted marketing spend. Syntec’s missed call alert sends you an email within seconds of a missed call, so you can ring back straight away and repair the damage.

Sometimes a missed call may indicate that there’s a problem with your phone lines – our missed call alert lets your telecoms manager know there’s a problem whilst keeping your customer care team up to speed with everyday issues. If you’re also using Syntec’s IVR service then you can set up alerts to tell you when a caller abandons a queue and how long they were waiting for before they gave up.

Key features at a glance

  • Real-time alerts
  • Fully configurable by number
  • Multiple recipients
  • Alternate recipients on fault
  • Optional SMS alerts on fault (charged on a per message basis)
  • Fixed monthly fee

Basic RGB