Missed call alerts
Missed calls mean lost business and wasted marketing spend. Syntec’s missed call alert sends you an email within seconds of a missed call, so you can ring back straight away and repair the damage.
Sometimes a missed call may indicate that there’s a problem with your phone lines – our missed call alert lets your telecoms manager know there’s a problem whilst keeping your customer care team up to speed with everyday issues. If you’re also using Syntec’s IVR service then you can set up alerts to tell you when a caller abandons a queue and how long they were waiting for before they gave up.
Key features at a glance
- Real-time alerts
- Fully configurable by number
- Multiple recipients
- Alternate recipients on fault
- Optional SMS alerts on fault (charged on a per message basis)
- Fixed monthly fee
