Information for resellers

The full range of Syntec products is available for resale or partnership.

We respond fast to feedback from our resellers and agents and are committed to continuous development to maintain our position at the forefront of the industry.

Maximise your profits

Syntec is focused on switch and platform operation, enabling us to offer some of the most competitive packages in the market. For both resellers and agents, the Syntec package allows you to quote rates and offer services that win business, but still leave a healthy margin for you.

Outstanding account management tools

We are very proud of Syntec’s ground-breaking web interface. This has been specially developed in response to feedback from our resellers and provides exceptional statistics and service configuration functionality. The entire customer interface can be white-labelled on request.

Multiple user logins for each client enable resellers to manage a hierarchy of sub-accounts, controlling the rates viewable and payable at each level. This allows both resellers and their clients to access accurate information about their telecoms- related costs and rebates in real time.

The online service configuration facility enables resellers to check and change provisioning and processing of all their Syntec services from a central point – anything from the re-routing of a straight translation NTS to the conversion from straight NTS to ratio distribution/IVR application/queue manager.

Support for agents and resellers

Syntec’s support team are available round the clock to provide full support – either to the reseller or agent, or directly to your customers if you prefer.

Should you require technical assistance, the Syntec helpline is answered by Syntec staff all day, 365 days of the year. Even out of office hours you can always talk directly to a Syntec engineer who can deal with any urgent issues. The helpline is available to all end users of Syntec services, at no cost to the reseller, and enables you to provide round-the-clock service to your customers, without having to operate 24/7 yourself – a major benefit to the smaller reseller.

To find out more about the sales opportunities and rates on offer contact us today