Welcome to the CardEasy blog
A customer’s experience (CX) when dealing with your contact center can be the deciding factor in whether they continue to do business with you, or decide to switch to a competitor.
Our team is at the core of everything that we do and plays a vital role in ensuring that every one of our customers receives the highest level of service and support. Each month we will bring you an interview with one of our team of experts. In May, we sat down with our SIP …
Digital channels have become an integral part of the way that organizations connect with their customers. Consumers expect reliable and secure solutions for their platform of choice whether that’s email, social media, webchat, SMS, or good old-fashioned telephone calls. Digital channels continue to shape the way we all live, work, shop, and communicate. Having the …
Digital Transformation – The Future of Contact Centers Read More »
Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support. Each month we will bring you an interview with one of our team of experts. In April, we sat down with our Finance Manager Jasvinder Sunder. …
If your company processes card payments, then it’s likely that you have heard of the Payment Card Industry Data Security Standard (or the PCI DSS as it is more commonly known). In this blog we take a deep dive into what PCI DSS is and if it is something that affects your business. What is …
Our team is at the core of everything that we do and plays a vital role in ensuring that every customer receives the highest level of service and support. Each month we will bring you an interview with one of our team of experts. In March, we sat down with our Senior Voice Developer Andre …
‘Syntec Team’ blog series – Andre Boelhouwer Read More »
