The following are some Syntec people you may encounter.

James Campbell - Founder
James has operated his own businesses in electronic systems design and manufacturing in the automation and telecommunications sectors for the last 38 years. Products included remote monitoring, command and control systems for water and sewage pumping stations for regional UK water authorities, intruder and environmental detection systems, fixed and mobile radio telecommunications products and a dispatch system for London’s largest black cab operator. In 1998, as the UK’s telecoms market was being deregulated, James co-founded Syntec, finance being provided solely by the founders' funds.
Outside Syntec, James enjoys spending time with his four children, music, very occasional running, refurbishing his house and flying helicopters.
Colin Westlake - Chief Executive
After studying Physics at Oxford, Colin joined Decca-Racal where he worked on part of the guidance system for the Sea Wolf sea-to-air missile system. He then joined Schlumberger wireline services where he worked in the field in South America, gathering and interpreting geophysical data from oil and gas exploration wells. He spent time in a number of very remote locations running small teams engaged in time and mission critical services in a high pressure environment. On his return to the UK he spent some years in property development before returning to his technical roots joining Syntec as co-founder.
When not working, Colin enjoys windsurfing, sailing and skiing.
Aiden Dunning - Consultant General Counsel
Aiden provides Syntec with legal and business advice having held GC and COO roles within US corporations, Private Equity and UK PLC organizations. Prior to his time at Syntec, he held a leadership role at Innervate following a private equity backed management buyout of a UK division of a global IT consulting business. Aiden has been a member of senior management teams and held positions in several industries working for UIP (a joint venture between Universal and Paramount Pictures), Exterion Media (formerly part of the CBS Corporation group), Hearst Magazines and Legal & General.
Outside Syntec, Aiden spends most of his spare time with his family and enjoying a round of golf, cycling or playing football whenever possible.
Jonathan Graham - Chief Financial Officer
After studying engineering at Cambridge Jonathan worked for and invested in small businesses in construction and leisure. He spent five years at Advent Venture Partners calculating, analysing and reporting on performance of the managed venture capital funds. Advent had an emphasis on communications and IT, providing Jonathan with valuable insights into reasons for successes and failure. Whilst working as a partner in a consultancy advising venture capital managers, Jonathan was approached by the founders of Syntec who wanted to buy out one of their number. He ended up joining the board as finance director and then bought out the remaining investor to create a business wholly owned by its executive directors and which remains free from external investors.
Beyond Syntec, Jonathan is a keen singer, active cyclist, table-tennis player and classic yacht sailor as well as being an energetic churchwarden of one of Norfolk’s more unusual Grade I listed churches.
Danny Cresswell - Chief Sales and Marketing Officer
Danny joined Syntec in 2000 after two years working for a telecoms reseller. Many years of experience in the telephony industry has given Danny a vast understanding of integrated network and cloud-based contact center solutions, along with an ability to present technical solutions in layman's terms. Danny takes a consultative approach to his role as head of sales at Syntec, managing both its direct and indirect sales channels, and he gets great satisfaction from helping clients increase the performance and effectiveness of their contact centers, often under tight budgets and short lead-times.
Away from work Danny enjoys spending time with friends and family and is a firm believer that his home gym will stop him from making excuses not to get fit!
Simon Beeching - Non-executive Director
After studying Modern Languages at Oxford and Business Administration at INSEAD in France, Simon joined the Executive Board of the Thomson Holidays Group and gained client-side experience of contact center management. After setting up a consultancy firm he became a Visiting Industry Professor at Regent's Business School, London and was appointed as an executive director of Syntec in 2011 to drive its growth and strategic development. In Autumn 2020 he stepped into a non-executive role to provide ongoing support.
Beyond work Simon enjoys family travels; ski-ing; tennis; and playing the flute and saxophone.
Marc Good - Director of Customer Delivery
Marc has spent more than 20 years in the IT and telephony industry. He has a technical background and is Cisco, Microsoft, Mitel and Alcatel trained and certified. Prior to joining Syntec he worked for 10 years as operations director of a successful telecoms company, overseeing three successful mergers before moving on to Syntec to assist its growth and development. He is experienced in managing IT and telecoms engineers and service desks.
Outside work Marc enjoys spending time with his family and trying to keep fit. He’s a regular jogger and badminton player and plans to keep going as long as his knees hold up.
Bob Spence - Head of Projects
Bob has over 25 years’ experience in the conception and implementation of technology-driven performance improvement programmes in the technology, aviation, consumer goods, and oil and gas industries, delivering projects to Fortune 500 organizations in North America, EMEA, and Asia Pacific. Bob brings to Syntec his experience leading global technology rollouts to enhance our major project delivery capabilities as we grow in reach and scale.
Outside of Syntec. Bob enjoys cooking, the sea, and writing about the impact of technology on civil society.
Alex Cooksey - Customer Services Manager
Alex studied computer science at Southampton University before joining EccoWare. There he looked after quality assurance and customer services, working directly with proprietary derivatives traders (those who trade their own money) and learning first-hand how to deal with customers whose entire fortunes rest on whether your software works as promised. He then joined the Department for Transport as PA to the head of property, helping to divest the government of a large portion of what was then the second largest property empire in the country. Alex joined Syntec in 2005 and looks after customer services, helping to ensure that each Syntec customer comes across to their own customers as best they can.
Away from the office Alex is a keen cook, sailor, martial artist and wine lover.
Grainne O'Dowd - Quality Assurance Manager
Grainne is a graduate from the University College of Cork where she studied food science, quality management and quality assurance. She worked as a laboratory chemist for 5 years before pursuing her career in IT. In 2000 she trained as a Microsoft certified engineer and since then has studied relational database systems through the Open University. She has over 15 years’ experience working in an IT technical support environment, predominantly the online travel and TV broadcast industries. Prior to joining Syntec in 2015, she worked for 13 years at Teletext Ltd as a business support analyst. Her experience includes development and maintenance of management information reporting systems, SQL relational databases, service operations management and IT technical support.
Outside work, Grainne is a keen rock and waterfall ice climber. She also enjoys mountaineering, running and generally keeping fit.
Peter O'Mara - Customer Services Engineer
Peter graduated from St Patricks College Maynooth with a degree in physics and mathematics. Upon graduation, he moved to the UK and began his career in the telecommunications industry, joining BT in the late 80's. He has over 20 years of experience working predominantly in a technical support environment. Prior to joining Syntec, Peter worked for resellers, distributors and a software development house in installation/maintenance/training as well as pure technical support roles. He also ran the southern engineering team for a well-known distributor. He has worked on SDX, Avaya, Mitel phone systems among others and for the 2 years prior to joining Syntec worked almost exclusively on BT's MiCalls VoIP offering.
In his spare time Peter enjoys fishing, cooking and traveling the world.
Lorna Walker - Digital Marketing Manager
After studying politics at Cambridge University and Queen’s University, Belfast Lorna has spent the last two decades working in direct and digital marketing across a range of industries, specialising in B2B and tech marketing. At the same time she’s maintained a career as an academic, teaching digital marketing, copywriting, web development and social media marketing in several different universities. She holds an MBA from Kingston University and a PhD from Cranfield University. She has been helping Syntec develop its digital marketing strategy since 2013.
Outside of work Lorna enjoys gigs and festivals, knitting, travel and lifting heavy weights.
Tina Sood - Human Resources
Tina joined the Syntec team in December 2017 as a knowledgeable HR professional with a breadth of experience and an ability to challenge operating norms. Starting her career in the recruitment industry and then moving into IT, public services and outsourcing, she has experienced change programmes on a large scale with some exciting opportunities along the way. With almost 20 years’ HR experience from day-to-day operations to large scale and complex projects including acquisitions and mergers, she is able to support the needs of Syntec with a strategic approach to problem solving.
With a young family, a busy and varied working life, a school governor at her child’s school and a large extended family and friends circle, Tina has little time for much else! However when she can sneak away there is a love of holidays and good book.
Mike Dewey - North American Customer Liaison
Mike has spent 20+ years working as an engineer in all areas of the Telecommunications industry. He was fortunate to start work for a small interconnect that had many divisions and co­workers with many years of knowledge to share. Since then he has worked in various CLECs' central offices and contracted to install and program Lucent (now Avaya) equipment of all types. This varied experience has allowed Mike to form a uniquely broad perspective on the comms industry, looking at problems from a 10,000 foot view. During this time he has developed an extensive knowledge of both ISDN and SIP- based telephony. In the 12 years before Syntec, Mike has run a successful consulting company based out of Golden, Co., taking on projects both remotely and on­site all across the United States.
Born in Alaska and into commercial fishing in earlier life, Mike's 'let's get it done' attitude comes from outdoor life in a harsh climate. Spare time is spent with his son and wife, ski-ing, mountain biking and hiking in the Rockies. He hopes one day to pick up his bass guitar on a regular basis again.
Georgia Woods - Sales Support Executive
Georgia joined Syntec in 2019 with over 10 years of experience in Sales Support and Account Management within the IT Industry. Prior to that she worked at Xerox where she was responsible for the company's sales forecasting, supporting the Middle East and Africa regions. Before Xerox she worked at Netapp where she supported the Sales team in the global expansion of their cloud data services.
Outside of Syntec Georgia enjoys swimming & playing tennis as well as traveling.