Resilience

Syntec Telecom is connected to all major national and international telephony carriers and has two high capacity direct links to the internet backbone.

Resilience is our watchword and all systems are located in secure, CCTV monitored and access controlled buildings.

Systems operations are monitored round the clock by our own staff. Indefinite back up power is available from automatic-start standby generation.

Syntec’s proprietary systems & technology are developed and maintained in-house by highly experienced engineers and software designers and you therefore do not need to rely on third parties for support.

The company is ISO9001 and ISO 27001 accredited and PCI DSS level-1 compliant for complete process management integrity and data security.

Syntec’s target is 99.999% uptime.

98.5% of service-affecting faults are rectified within a few minutes.
Syntec monitors all systems continuously and in most cases we are aware of any issues before they can affect customers.